Terms
All non-account sales are by major credit card ( VISA,
MasterCard and American Express accepted) or by cheque at the
time of ordering.
Canadian accounts are
pre-approved, when accompanied by a purchase order from: all
federal, provincial and municipal government departments,
their agencies and crown corporations, all accredited
hospitals, health units, health authorities and regional
boards of health as well as accredited universities and
colleges.
U.S. accounts are
pre-approved, when accompanied by a written purchase order
from: all federal, state, county and city government
departments and their agencies. All JCAHO* and CARF**
hospitals, all public health departments, accredited
universities and colleges are also pre-approved.
* Joint Commission on Accreditation of Healthcare
Organizations
** Commission on Accreditation of Rehabilitation Facilities
Established account sales are invoiced net 30 days -
payment is from the invoice as no statements are issued.
For account information and/or an application call
1-800-376-2194.
Prices
For current pricing information / confirmation, please
contact us.
Shipping
Canadian orders are
shipped f.o.b. Thunder Bay, Ontario, Canada.
U.S. orders are shipped
f.o.b. Grand Portage, MN, 55605.
All orders are:
- prepaid and charged back, or
- by courier of the customer's choise - with the freight
charges 'collect' on the customer's account (no other
freight charges will be applied.)
Size and/or quantities usually dictate method of shipping.
Wall and counter-top displays in small quantities move by
courier. However, the fully assembled floor displays and large
volume display orders are shipped by transport.
Shipping Loss or Damage
Customers MUST carefully examine the shipment as soon as
received. Damage to goods during shipping is the
carrier’s responsibility. If a display is received damaged,
note this on the carrier’s delivery slip and immediately
contact the carrier’s claims department.
